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Terms and Conditions

The use of the online store StockClearance.shop implies the acceptance of the following terms. If you do not agree with the terms please avoid using it.

Company : Stock Clearance Shop
Business license number: CJ MML 063496/19
Owned and managed by: Camille Koubemba
Phone : +357 – 99197988
Activity : Retail sale of clothing
Address : 6 Vasili Vryonidi
Location : Cyprus
City : Limassol

Customer service.

The customer service department is available to answer your questions via e-mail at contact@stockclearance.shop

If you prefer telephone communication please call: +357 99197988.

Prices are in euros and can be changed at any time. In the case you purchase in a different currency, EUR will be the basis. If the prices have been adjusted and you have ordered a product, you will receive it at the price that was valid at the time of placing the order.

If a product does not state a price or is zero it may have come from an incorrect entry so it is not valid. In this case please contact us by email at contact@stockclearance.shop

Product Availability:

The online store stockclearance.shop offers the opportunity to all internet users to buy at competitive prices a wide range of products, promoting and reselling the products of its suppliers. The company chooses at its absolute discretion the products that it will present to the consumer through stockclearance.shop as well as to renew and / or withdraw them, at any time, without justification and without prior notice in any way. Finally, its pricing policy company as well as the methods of promoting its sales, through offers and / or discounts, are determined exclusively by us and may modify them at any time, without prior notice in any way.

The company is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the products or services available through the online store. The COMPANY reserves and is not liable for any technical or typographical errors, which were made by mistake, inadvertence or due to force majeure and which it accepts to correct if they become aware of it.

Product images and descriptions:

The colors of the product images as displayed on our website may have been affected by the technology you use to access our page and the display settings you have set on your computer and we have no access. The company does its best for a decent and faithful display of colors.

Product ordering and consumer protection

The placing of an order through the e-shop, is the conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994, as amended. You have the possibility of concluding a valid order through the e-shop, if you are legally competent in compliance with the articles of the Cyprus Civil Code (unless you have not reached the age of eighteen and you are not in legal aid regarding the conclusion of a sales contract).

Orders can also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incompetent persons. The customer has the right to unjustified withdrawal within 7 days.

Procedure for placing an order via e-shop

Filling in a special form with the necessary information for the conclusion of the sales contract. The unconditional acceptance of the terms of the sales contract and the terms of use, with the electronic option “ACCEPTANCE” given to the interested party from the website. 

In case there is availability of all the products mentioned in your request within the delivery time displayed in our online store, then we will confirm you by sending an e-mail to the e-mail address you have stated and will include all its details. The shipment of the products will then be made according to the delivery schedule of our partner courier company.

In case one of the items you ordered is not available and / or a product may not be available at the delivery time listed in our online store, then we will contact you by phone or e-mail, in order to inform you about unavailability. In the event that for any reason neither of the above two communications becomes possible for a period of 10 days from the sending of your order request, then your request will be automatically canceled and you will have to send us a new request again.

Order Progress Update 

The consumer is informed by the company through the website before completing his order about the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the shipping costs, the method of payment, delivery, the validity period. and the price of the possible offer and the right of withdrawal.

By sending the order form, the consumer receives a text message (sms) on the mobile phone that he has stated in the shopping cart and online (e-mail) a copy of the order, which he can save. The prices listed in the relevant catalogs under each product are specified with or without VAT, while stockclearance.shop reserves the right to adjust prices without having to inform the consumer public.

Order Progress Information

The consumer is informed by the company through the website before completing his order about the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the shipping costs, the method of payment, delivery, the duration and price of the possible offer and the right of withdrawal.

By sending the order form, the consumer receives an online (e-mail) copy of the order, which he can save. The prices listed in the relevant catalogs under each product are specified with or without VAT, while stockclearance.shop reserves the right to adjust prices without having to inform the consumer public.

Payment Methods 

1. By debiting your credit card . Your credit card will be charged on the day of the start of the shipping process. All your card details are stored in the cooperating company Viva Payments or Paypal and not in our server www.stockclearance.shop has taken all the necessary measures for the security of your transactions through your credit card and all credit card holders are subject to checks validity. It is important that you provide a contact telephone number and a valid e-mail address.

2. By deposit or transfer via Web Baking You can deposit the amount of your order in one of the following bank accounts and send us the deposit receipt by FAX or e-mail. The reason should state your name and your order number.

Bank
No. Account:
IBAN:
Beneficiary:

3. Cash on delivery (ACS or Travel Express)

Payment upon receipt of the order. When the employee of the courier company arrives at your place to deliver the parcel to you, you pay in cash the value of your order

Shipping Method and Cost

Shipments within Cyprus are charged with shipping costs of € 5.00 to 2 kg and € 1.00 for each additional kilo. For purchases over € 50.00 euros shipping costs are free. The courier company we work with is ACS, which has the largest distribution network in Cyprus and the highest reliability. In the rare case that the area where you live is not served by the ACS network, stockclearance.shop will send you your order in an alternative way without any additional charge in addition to the above.

WHEN WILL YOU DELIVER ME?

All orders are sent by our company the same or maximum next working day (Monday to Saturday), from the day you placed your order. The orders are sent with the courier company ACS or Travel Express and are delivered on the same day or 1-2 working days.

Terms of Warranty and Return of Products

For the purchase of any product from our store, the customer must first be aware of the terms of this warranty and declare that he unconditionally accepts its terms.

Product Returns / Withdrawal Policy

It is possible to cancel your order in the following cases:

a) Before sending the product – Cancellation is possible by sending an e-mail to the email address contract@stockclearance.shop or by phone at +357 99197988.

b) After receiving the product you can exercise your right to withdraw, within 7 calendar days from the day of receipt of the product.

It is clarified that in order to proceed with the return of the product, the conditions mentioned above regarding the damage of the returned products, etc. must be observed.

Within 7 calendar days from the day you received the product, you have the right to return it and get your money back. In this case the charge is 5 euros for the return of the product if you have already paid the shipping, and if the order was over 50.00 euros you will be charged double shipping, 5 euros for shipping and another 5 for the return of the product.

If you choose any other way or transport company for the return of the product, we will refund the entire amount of the purchase and the shipping costs will be borne exclusively by you.

In case you place an order, it is sent to you and you refuse to receive it at the time of delivery, you will be fully charged the shipping costs which are € 10.00 euros. € 5.00 euros for the shipment of the order from us to you and € 5.00 euro for the return of the order from you to us.

PRODUCT RETURNS

You have the right to return the received product within 7 calendar days and request its replacement with another size or another product same or cheaper. We emphasize that the date of shipment of the returned product is considered the one indicated by the courier on the receipt, for the control of the deadline.

In any case the returned products must be in the condition received by the customer. This means:

Do not have any damage and their packaging should be the one that normally accompanies the product.

To be in excellent condition (with their factory packaging, ie box, paper or plastic)

Be accompanied by all the documents with which the product was delivered (eg Retail Receipt, Invoice, etc.).

If the above conditions are met, you are free to send it back to us for replacement. Otherwise we reserve the right not to accept the return.

Please note that all changes and refunds are made at current product prices. 

The return process is simple and is done as follows:

Send us an email at contact@stockclearance.shop with the reason of the return and pictures of damage.

Return of Defective Products

In cases in which, with proven fault of stockclearance.shop, products of poor and defective quality were sold or by mistake in receiving the order, in the invoicing, in the shipment, damaged during transport, with poor packaging, etc. then stockclearance.shop takes full responsibility for the replacement, the return cost (in which case it will deposit the corresponding amount of expenses in a bank account that will be indicated to it), as well as the remittance costs.

The terms of return remain the same as those mentioned above.

Personal Data – GDPR  

The company respects the personal data of its visitors and registered users and has ensured that their privacy and personal data are protected when you use our services through our online store stockclearance.shop. Therefore, our online store stockclearance.shop uses your personal data in accordance with the European regulation GDPR giving users the right to download, edit or delete them from the online store stockclearance.shop

Use of your data:

If you choose to register to create your personal account or to proceed with the purchase as a visitor to the online store stockclearance.shop, your data is stored in our database as you fill in the necessary fields, your name, your address, your city and country of residence, your phone number and your email. We use these to send you your order.

In any case, access to your data in our online store has exclusively the employees of the company, our technician and absolutely no one else. Access to your data without authorization even by the employees of our company is prohibited and we have taken all necessary measures so that no one can access them without our explicit consent. The only exception provided by law is only the competent authorities.

We also use them to contact you in case of problems in the delivery of the items you ordered. This usage applies to your name, your phone number, your address and your email address. We will not use your personal data to send you advertisements. We will not use your personal data for any purpose other than the above regarding the proper processing of your order. We will never pass on your data or parts thereof to unauthorized persons or third parties.

Data access:

The records kept may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. The Customer has, within the framework of the legislation on telecommunications confidentiality, the right to information and objection which are provided by articles 11 to 13 of Law 2472/1997.

Cookies 
At stockclearance.shop we use Cookies in order to provide improved services and service for our users. This means that we place a number of cookies in your browser. These are known as first-party cookies and allow us to store information when you navigate from page to page in our store.

For example, we use Cookies in our online store to understand the preferences of visitors and users, to improve their experience and to analyze usage, navigation, and other static information. You can control the use of Cookies at any browser level. If you choose not to enable a Cookie or to disable it later as you browse our online store you may not use some features to your advantage and some may be limited.

We use Google ANALYTICS traffic statistics .

Our company, in order to be able to provide the best possible quality of services to the consumer, uses the Google Analytics service. Through this service, anonymous usage statistics are stored, while the data obtained through this service are covered by the privacy policy of Google Analytics.

We use Google analytics services to record traffic statistics.

We use cookies for the personal data of the users exclusively for stockclearance.shop and they are not transferred to any other person, company and organization.

If you do not wish to use them, you can turn them off from your browser (Browser) that you use for your Internet browsing or delete them at any time you want from your own browser. In case you use our online store stockclearance.shop and do not deactivate your cookies, you accept their above use for the reasons mentioned.

Same or Next Day Shipping

For all orders

Cash On Delivery

Available throughout Cyprus

100% Secure Payments Options

PayPal / MasterCard / Visa